CE
Celebrity Cruises
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Excellent cruises but dire admin....
Excellent cruises but dire admin..... We booked a cruise to Norway in April 2021 and 6 months later I am still waiting for documentation on this cruise, despite several emails to Customer Services requesting an invoice. My tour operator has also been chasing them, but without success. Our past cruises (last one in Sept 2019, thanks to Covid) were wonderful holidays and the onboard service was second to none, but the inefficiency of the admin has put me off booking a future cruise with Celebrity. Such a shame that the shore based inefficiency should force me to switch cruise lines after 12 happy years cruising with Celebrity.