BR
Browns Fashion
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Terrible packaging! Lack of care!
Ordem number: 8JKPKL I bought a Balmain dress from browns online - expensive item! During the check out I have asked for the gift packaging/ browns box and the dress came in a paper envelope, the packaging arrived damaged/ripped and the dress wasn’t even folded in a plastic protector bag! The dress was exposed to dirty and dusty! The dress is dry cleaning only. The lack of care about the item made me extremely upset and disappointed!! How is it possible to send a item on such way?!? I will keep the dress as I liked it but I am no longer a browns customer.