Appalling behavior and lack of respect
I'm classed as a Life support person for energy and applied with Red Energy on Monday 5th, I provide all the correct details and told them i'm registering for life support, they did not contact me till the Friday 9th regarding the new account instead waiting several business days to advise me they can not offer me an account on Friday the day before the weekend and i move on the 12th, Absolutely disrespectful behavior, and very dishonest knowing minim notice is 2 business days for any new connections. I'm taking the matter to the AER and Energy Ombudsman as i am classed as being on Life support and the new address will not have power connected, they should advised me the very next business day from lodgement of a new service of not being able to offer me a service so i can make other arrangements in time, because of there dishonest behavior i can not use my Life support equipment at the new address which is putting my health and well-being at high risk.