TurnKey Vacation Rentals
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Wanna anger your neighbors and get…
If you don’t care about your neighbors and want to get your tenants evicted, have Turnkey rent your home. This property management company is beyond awful. The customer service representatives don’t know how to handle a simple noise complaint. They promised a neighbor who complained about the noise that they would send a security team out to shut down a party within an hour of the complaint. After 5 hours, Turnkey called the neighbor back to tell them that the security team was onsite and going to evict the tenants. Overall, Turnkeys security never showed up and the party went until 6 am for two nights straight. The management company never notified the owner of the issue and now all of the neighbors are enraged at the owners of the Airbnb. If you want to keep in good standing with your neighbors and make an income on a rental property do not hire this company to manage your home. Update: After speaking with a supervisor, Turnkey has no legal backing to actually evict a tenant. If the tenant refuses to leave Turnkey will continue to do business with the landlord and let the tenants stay within the home until their reservation is completed. This goes against all WA state noise ordinance and landlord/tenant laws. What a joke of a property management company!