Phillip McCallen Motorcycles
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Terrible aftersales service
Takes the pleasure out of buying your dream bike. Once youve handed over your money, good luck if you have any issue. Theres been a big delay on getting a bike booked in for a service or any issue for over a year (e,g 2 months wait if you want to get your biked serviced). If you unlucky to have any issue with a bike you may have to wait. They’ve had good sales guys in the past, but they never hang around for long. The prev service guys tried there best to help & were nice enough, but they seemed a bit clueless. The current guys arent afraid to mess you around. I now really hate having to deal with them for any form of service work. Cant wait till I get rid of this bike so I can deal with a different bike shop. I also note that the local WSBK champion picked up his new bike from Coleraine Kawasaki and not McCallens Kawasaki (enough said).