TurnKey Vacation Rentals
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DO NOT use Turnkey
DO NOT use Turnkey. They set us up with a house in Hawaii. We could not get into the unit because the keycode was incorrect and the people at turnkey left us waiting in the parkinglot for four hours. When we finally got in, the air conditioner was broken so it was over 100°. DRIPPING SWEAT. The shower curtain was broken in one of the showers, the other shower curtain wasn’t installed correctly so an eight-year-old girl was watching me shower. We left immediately after that and got a hotel. So after Staying at This unit for a total of grand total 3 hours, we still have not been fully refunded. For some reason Margaret at their Corporate Resolutions Team thinks it’s ok to charge me over $600 for being inconvenienced during a 3-4 hour sweat fest. So They will only refund us a portion of the money and every time I try to contact them I have to speak to a different person and start all over again. Most unprofessional service I’ve ever dealt with in my tire life. My lawyers and the Better Business Bureau have been contacted. Still waiting.