Chris Han

Chris Han

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1 out of 5 stars
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Reviews by Chris Han

SW

SwitchboardFREE VoIP Phone Systems

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1 out of 5 stars

Deceptive Practices & Difficult To Cancel

What an ironic company name. SwitchboardFREE. Nothing is actually free. They make it intentionally difficult to cancel. It's completely unreasonable. You can't do it yourself online. You have to email them. First they stall with their "security check" asking for details already provided. As part of their "security check" they also want your password details (are they storing this in plain text!?). Then they'll tell you they need 90 days notice despite that not being in the "terms & conditions" or "small print" actually presented to you when you're choosing a billing plan. Pro tip: Don't go anywhere near this company.