Carrentals.co.uk
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I very disappointed as I have not had…
I very disappointed as I have not had any response from an email I sent regarding how my father was treated. Very bad experience with this company. Hi, I would be very grateful if someone could contact me. I am contacting you on behalf of my 75 year old father who I feel has been treated unfairly. He booked a car with you for his holiday and when he arrived at the airport in Naples Italy he could not find Keddy... As this is part of Eurocar he asked them and was told they had never heard of it, being in a foreign country is difficult with the language as it is and was told to get one from them and contact you by phone. He informed you the next day as it was late by the time he drove to the hotel and now is being told he can not have a refund. Which was meant to be a nice holiday had now made him short of £300. I would be very grateful if someone could get back to me and this could be handle as good will. It’s a lot of money for him and very unfair! Thanks Dana