Susan Merrithew

May 19, 2025

Costco travel has been horrible to work…

Costco travel has been horrible to work with. We had many flight changes in our travel package and they never once informed of us of any of the changes. One was a downgraded seat seat change from business to economy and they refused any compensation. We are out about 800 to 1000$. Luckily after contacting air Canada they will refund us because Costco refused it. I will never book with Costco again