Paisley Freight
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Days of waiting and still no tandem or delivery date.
I am getting a tandem. It was meant to be collected on Monday, and delivered within two days - usually next day. It wasn't. It was collected a day late on Tuesday with the sender having to stay home a second day. I'd taken Tuesday at home for delivery but it obviously never came. Same on Wednesday. The response from the company has been inept. Saying they can't deal with me as don't have a reference, then when I give them the reference saying they can't help as I am the recipient (which they knew). (They can apparently tell me how deliveries work but I just want to know when mine will be). They are not helping the sender who is trying to get them to tell me when it will be delivered. Another day off work and the actual delivery agent (Paisley just books them) sounded doubtful it would come today. 3 or 4 days off work. It would be so simple for them to chase this and ring me half an hour before delivery /on the day so I do not have to take days sat at home. Never again. Poor experience for sender and me. Hoping I do eventually get the missing tandem.