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Shocking
The end of the cruise accomodation in Milan was to be 4 to 5 stars. Instead the group was split up with some getting city centre while 20 of us ended up miles out of the city in Chinatown ! Room was filthy and whole place smelled of cigarettes. Tried complaining to hotel staff who moved us to a new room which was just as bad ! My Cruises made excuse after excuse and after a lot of pressure they offered a $200 voucher for another my cruise ! I can't print my response. DON'T USE