QD Stores
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I bought a garden swing seat from QD…
I bought a garden swing seat from QD and it was advertised a white glove delivery service. I contacted QD to say I was going on holiday and when would delivery be and they said it was not up to them, but the supplier and they would make sure they contacted me. Upshot - the swing seat was left in pieces in my front garden whilst I was on holiday. Luckily my neighbours kindly rescued it. On return they have not answered two emails, and have taken no responsibility for the item. I have had to contact the manufacturers who eventually sorted the problem. I would expect, and I believe under consumer law, the seller to be responsible for fulfilling the claims on their website. Do not use them, even if they are cheaper it is not worth the hassle.