alpha

alpha

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Review
2.0
2 out of 5 stars
Average rating

Reviews by alpha

SH

Shark Motorcycle Leathers & Accessories

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2 out of 5 stars

Ah, Shark Leather—where you don’t just buy products, you buy life lessons in disappointment disappointmentDo yourself a favour…

Do yourself a favour before buying from this company—go to any search engine and search “Shark Leather reviews.” I wish I had done that first. WARNING ⚠️ If you purchase from them and are unhappy with your product, don’t expect a refund. Instead, you’ll be offered store credit, meaning your money stays with them. Here’s my experience: I bought a pair of riding protective jeans that were on promotion and came with protective padding. I ordered a size 32 (my usual size), but they didn’t fit. I called and was told they’d send me a size 34 if I returned the size 32 and the padding. I questioned why the padding had to be returned since the issue was only with the jeans, but they insisted it was part of their process. I was assured I’d receive the padding back with the new size. To make things worse, I had to pay for return shipping and then pay shipping again to receive the replacement pants. When the size 34 jeans arrived, the padding was missing. I called them again, and they told me the promotion was no longer running. If I wanted the padding, I’d have to buy the padding or the best they can do is give them to me at half price plus pay for the postage—despite having bought the jeans while the promotion was still active and came with the padding I explained that my initial issue was simply a sizing problem, and I shouldn’t have had to send the padding back in the first place. They said they’d look into it, but I never heard back. Gladly taking the L and never deal with these guys again. Avoid this company at all costs. Their customer service is frustrating, and they do not honour their promotions. ✌