Justyna G

Reviews by Justyna G

BU

Building Shop

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Jul 5, 2025

Great from start to finish

Great from start to finish, great communication

RE

Rebel Energy

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Mar 18, 2025

I was trying to resolve outstanding…

I was trying to resolve outstanding bill with this company since September. There was no communication and the next email I got in February was a final reminder to pay a high bill (without calculations for usage) and a threat to move my case to debt collectors as I haven't reacted despite many attempts from them to contact me, which was simply untrue. I kept writing to them and none of my queries were answered. Eventually after putting in an official complaint De-Juan did take care of my case and it is being reviewed. However, even after him admitting the billing was wrong I got another email that my case was now with debt collectors. Very disappointing, seems like they have mess in their records. The saving grace was De-Juan and Diane W who were trying to help. If not them, they'd only get 1 star.