Kits
View company profile →
SuperStars of Customer Service Never Quit!
My wonderful, beautiful, crystal clear glasses arrived today and I couldn't be more thrilled. I'll be ordering many more! When the first pair of glasses arrived, I could not see with them; I was so disappointed. Tony suggested I get in touch with Customer Service and they worked with me to figure out what was wrong. Over the next couple of weeks they did not quit. They tried making new lenses and more measurements, but it didn't help. However, they did not quit trying and kept going until they figured out some different lenses with one upgrade that would work. I was most impressed at the lengths they went to ensure the prescription was correct and their speedy response to any of my questions. Kudos, Kits staff, what a team!