DriveTime Car Sales
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Underhanded and manipulative!
We've had the van for about 8 weeks...HALF that time (coming on to 4 weeks) it's been in the shop! The sales person, Eva Rubio Prieto, did a quick run through on the vehicle...turn blinker on, turn blinker off. Turn lights on, turn lights off. Take a "quick" test driver, "see how it feels". She also "suggested" we get the van looked at "as soon as possible". I drove the van for about 3 weeks. 2 weeks in, there was a knocking sound. When I was certain it wasn't just me in a new vehicle that I wasn't used to, I called them to let them know what I had been experiencing. 1. The knocking is coming from the front driver side. 2. The front passenger door feels as though it's rubbing against something when you open and close it. Mind you, the car fax shows that DOORS ON BOTH SIDES WERE PREVIOUSLY INVOLVED IN AN ACCIDENT!!! But according to their "UNBIASED" representative, NOTHING is wrong with the door!! 3. The key fob has been programmed to some RIDICULOUS settings, where we cannot change the volume on the radio, nor can we do the speed limit on the interstate! I call the warranty department, let them know that I would be taking the DODGE vehicle, to the DOGE dealership to have them figure out what going on with it. The Dodge dealership took about 7 days to do their inspection and sent the list of things they found wrong to the warranty people. They denied EVERYTHING, but ONE! They denied the key fob that they gave us, that does not allow us to control the vehicle! Their "unbiased" representative drove the van for THREE minutes, and said "he HEARD nothing wrong", but the ONE thing they couldn't find a way to manipulate! According to them, the DODGE DEALERSHIP is the one who is wrong! This is my first used vehicle. NEVER AGAIN!!!! STAY FAR AWAY FROM THIS PLACE!!! I have a 6 year old special needs child, a 3 year old, AND a teenager I homeschool!!! Now I have to waste my time, fighting with people about this hunk of JUNK that I'm paying over $600 a month for because they want to LIE, CHEAT, STEAL, and MANIPULATE!! THE DODGE DEALERSHIP IS WRONG ABOUT WHAT IS WRONG WITH THE DODGE VEHICLE?????