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Regain
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Avoid this company. Supposed to help only create more stress.
My therapist was awesome. Payment system is horrible. Even if you don’t have a session scheduled they withdraw money from your account without any authorization. I have no sessions scheduled yet they took $130 out of my account. Then they say they CAN’T refund it. Like they don’t have the tech. Unable to. Not that they don’t want to that they CAN’T. Your customer service said they CAN’T do refunds. CAN’T. Two days ago I received an email saying that if I cancelled my membership I could get a refund. I immediately went into the app, cancelled my membership, replied to the email saying I cancelled my membership…NO REPLY AND NO REFUND!!! Thursday 12:44pm. Refund received 52 minutes ago. Thank you