Catherine Leech

Catherine Leech

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1 out of 5 stars
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Reviews by Catherine Leech

ZE

Zest Car Rental

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1 out of 5 stars

Never again

The Zest prices were competitive and the booking process was easy BUT that's where the positives end. I experienced a shockingly aggressive and intimidating check-in experience at Pisa airport (Autovia), was assigned a car that was parked in a far corner, hemmed in by 4 other cars (taking an Autovia guy 12 manoeuvres to remove) and now my £135 claim for tow truck charges, with Zest's Top Up provider (Orchard), has been turned down - essentially because the car was unharmed, having been partially stuck in a storm gulley in pouring rain. I have been offered a pathetic 5% off a future booking, wasted £29.75 on the top-up policy and have to swallow the £135 tow truck charge.