Hilton Car Supermarket
View company profile →
SHOCKING COMPANY
Brought a car from Hilton that they said just had a service. Had Engine light on the very next day. Called Hilton many times and was told the Manager would call, No one contacted me, after 4 days later i said i was coming to the dealership as i needed the car fixed, then half hour later the Manager Jo called, she was very rude and just would not listen, eventually she said to take the car to a local garage to get the car checked. I went to a local garage and they told me the car had not been serviced recently as the oil was very low and thick, very low coolant and the air and cabin filters were so old they were covered in mould!. I paid for a service to get all this sorted and also paid £600 for a sensor that needed fixing that Hilton said would cover. 3 weeks have passed and no money back and no contact for the work I had done. Have contacted Trading standards. This company is run by cowboys who have no idea and don't care after they get your money. The management is a Joke and there attitude towards customers is appalling. Read the bad reviews as they tell a story about this dodgy dealer. Buyers be aware!!!!!!! A BEDFORDSHIRE car dealer has been fined for a second time after trading standards continued to receive complaints about his working practices after he was successfully prosecuted in 2017. Syed Shahryar Kamal, 32, of Hilton Car Supermarket on the A5 in Hockliffe, pleaded guilty to three breaches of consumer protection law at Luton Magistrates’ Court on July 22 and was ordered to pay almost £20,000 in costs, compensation and a fine. The court was told that Central Bedfordshire trading standards officers received several complaints from Hilton Car Supermarket customers between September 2017 and March 2018. All of them had problems with their vehicles shortly after driving them away from the premises and experienced difficulty in exercising their consumer rights.