Joel Holley

Joel Holley

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1 out of 5 stars
Average rating

Reviews by Joel Holley

AM

Ameri Auto Transport LLC

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1 out of 5 stars

Extremely Disappointing Experience

Extremely Disappointing Experience – Proceed with Caution I strongly advise against using this company. While the vehicle was ultimately delivered, the final cost far exceeded the original quote, with unexpected charges totaling several hundred dollars more. The broker's contract contained fine print allowing them to increase the price after securing your signature. Additionally, they provided the driver with a different invoice amount, leaving us in a position where the carrier refused to deliver the vehicle unless we paid the difference out of pocket. At that point, the vehicle was already in another state, and we had no option but to comply—resulting in two separate payments: one to the broker and another unexpected fee to the carrier. The situation was highly stressful and felt deceptive. The assigned carrier, Solo Liner LLC, was also difficult to deal with. Communication was unprofessional and at times outright rude, which only added to an already frustrating experience. Furthermore, the broker had initially agreed to reimburse the additional payment via Zelle, promising the funds would be transferred the next business day. Unfortunately, that reimbursement never occurred, and follow-up attempts were ignored. Overall, this was a deeply unpleasant and costly experience. I recommend looking elsewhere for more transparent and trustworthy service.