Princess Cruises
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Sky Princess Memory Foam Mattresses
Sky Princess Memory Foam Mattresses: After sailing with Princess for more than 20 years, I considered Princess to be one of the best in the Carnival Corporation, I sailed with them long before they were part of Carnival. That said, they have decided as a group to change over to installing memory foam mattresses in all of their ships. Memory foam beds are great for some people and others their worst nightmare. I fit into the latter, as Memory foam stores body heat and does not disperse it, so you sleep warmer, this suits some people but not others. If you suffer with body heat, then you are going to sweat or feel hot then cold as the body tries to regulate your sleeping temperature. As you sleep your body temperature drops slightly, nature’s way to keep you asleep longer but the manufactures of memory foam say, that with its product, the memory foam releases that heat back to you and consequently you will sleep deeper. However, 1 in 13 people cannot sleep well on memory foam and will not be able to sleep well at all and, indeed, will sweat and become over heated, as I do. Not only that, Princess now add a 2 inch polyester mattress topper to all of their beds, thus polyester, is another manmade product which does not disperse body heat but stores it too, so the combination for some, like me, will cause your body to overheat and not allow you to sleep as you should. Therefore, be aware that on Princess Cruise ships you will have no alternative other than to suffer excessive body heat retention if memory foam is not suitable for you. They have no alternative to offer you and, as was my case I had to turn the matters over and sleep on the underside of the mattress, which is extremely hard, as it´s the base and not a sleeping surface. So on my 14 night Christmas and New Year’s cruise, I didn’t sleep well and throughout the cruise was constantly tired and irritable. This ruined my cruise and the crew could offer me no solution or remedy as they say, we are not able to help you with your problem, as most people love our new beds. After a ruined cruise for me, Princess will not offer me any compensation for not providing me with a mattress that I could sleep on. They say, that their new mattresses have glowing reviews from their passengers and I am the only person to ever complain about heat of these memory foam mattresses. So, as said, after 20 plus years of sailing with Princess, I am no longer able to cruise with them. Nor would they entertain any refund for the cruise, although they admit they know I never slept well and could not rest fully at night but, that´s your medical problem and not our fault. So whilst we sympathize with you, we feel we have filled our obligation to you in providing you with an luxury bed. Any suggestions of how to seek redress or indeed obtain satisfaction to my complaint of bed being too hot or, if you found these new beds too hot and they affected you, I´d love to hear your experiences. Princess offered me a luxury hamper, by way of an apology but said, that was it and, they were only doing this as they knew I could not now travel with Princess as all of their ship will be changing over to these memory foam mattresses, this was their parting gift to me. Having taken over 85 cruises in the last 20 years, I am now limited to the companies that I am able to use to cruise with.