JO
Jo-Ann Stores
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Their online services are a disaster
Their online services are a disaster. I ordered 20 yds of a fabric on sale to pickup in store. after a couple of weeks and I hadn't heard anything so I called the store then customer service. IT issues they said, lots of folks not getting notifications. And they never had got the 20 yds to the store-only 5 yds and that was what I was supposed to pick up? Then of course they were out of stock so there was no way to fill my order. I just went to fabrics.com and had a good experience there. A little more expensive but it was a better quality material. Be wary of Jo-Ann online, what a mess!