PE
Pets at Home
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Great service and overcame issues well
We decided to order some essentials for our new expected pup, the shop had a great selection and we took advantage of the generous 10% introductory offer for pets club recommended by an advisor in store. After ordering, we had quite a few issues with deliveries made through EVRI including the wrong parcel arriving and one severely delayed. I understand this is EVRI's problem but they were unable to help. Frankie W on the click to chat service for Pets at home did a FANTASTIC job of solving our issues, arranging premium delivery and compensating us. They were polite, helpful and very efficient. Great service (just try to avoid the evri delivery option)