TurnKey Vacation Rentals
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HORRIBLE COMPANY
This is a HORRIBLE COMPANY with terrible customer service and horrible policies! I have travelled all over the world and used a variety of rental services and never have I ever had such a poor experience as I have had the first time trying to use this company. I’m Part of a bachelorette party who spent over $2,000 altogether for a rental property in South Lake Tahoe which is under mandatory evacuation right now due to forest fires, 10 days before our check-in date. This company has refused to refund us one penny for a rental property that we couldn’t even get to if we wanted to!!! We aren’t even being refunded the cleaning fee! It’s insane! DO NOT EVER BOOK WITH TURNKEY RENTALS!!!! Myself and the other bridesmaids and bride are out $500 each and without a bachelorette trip