Smart Energy
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QLD BEWARE !
Installation went well. No complaint. If you’re an avid solar energy enthusiast. Think carefully before deciding to go with this company. If you want to see your self consumption vs solar export. Beware that this company will charge you an exorbitant amount to have a smart meter install. They failed to inform the customer about this add-on (which in my opinion should be included in the first place) Very poor selling practice. After sale care is somewhat OK. If you are expecting someone to pick up your call then they did just that. But expecting solutions to your issues, not soo much. 03.05.2022 Update SmartEnergy has never reached out to me to discuss this. SmartEnergy has never made any effort to resolve/mitigate this issue. Please be extra careful when dealing with this company. Arabella Customer Success team finally reached out to me. We came to an agreement that they will cover the fitment cost of the smart meter (since I have bought the meter already out of my pocket) 04.05.2022 Update SmartEngery arranged their electrician to come out and have the smart meter fitted. Big thanks to Arabella and Smart Energy team for making things right.