No problem buying, it’s the service after that’s the problem.
All went very well buying a bike it’s the after service that’s the issue. Had bike for around 4 months, something went wrong, took part that was broke back and was told it would be repaired. 5 days go by and hear nothing, call for update and get told the guy dealing with it will call back, no phone call. Use online chat to talk to an “expert” and get told to ring the store. What are you employing these people for? Judging by the majority of the reviews Halfords just completely fail on customer service or just don’t care? Next time I’ll spend the extra money and use a local bike shop. Avoid, like pretty much every other garbage high street store.