Goldcar Rental
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Upon arrival at the rental desk
Upon arrival at the rental desk, I was refused the vehicle on the grounds that my Turkish driver’s license was not accepted. I would like to emphasize that my license is issued in English and fully valid for international travel. In fact, I have previously rented cars in Europe without any issue or requirement for an international driving permit. Moreover, other car rental companies in Italy accept my license without hesitation. The refusal from Goldcar came as an unpleasant surprise and caused me significant hardship, especially as I was traveling with small children. I was left stranded at the airport and had to spend several stressful hours trying to secure a last-minute replacement vehicle. Unfortunately, Goldcar staff were also entirely unhelpful and showed no willingness to assist or accommodate our situation in any way.