Ford Rental at John Grose
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Great service recently from James…
Great service recently from James Honeywood in Ipswich. Brilliant service from start to end. Original communication was via email which was a great support in finding out the different options that would work for me. We then came into branch to make our final decision and James talked us through every step, was really honest and approachable. He didn’t rush or push us at all and made sure we understood everything as we went along. We decided to go for a Ford kuga and from that day communication from James was perfect, we had a clear idea of when the new car would arrive and James kept us constantly updated. He was able to send a lot of documents for me to review beforehand so when handover day came the process was quick and simple. James sat in the car with me and talked me through everything which I really appreciated. Usually, I really do not enjoy dealing with car salesmen but James is an exception. He wasn’t pushy at all, I felt guided and informed at every stage of buying my new car. Thank you James. We will definitely return to see you in the future.