Rentokil Property Care
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Customer service from Rentokil
19 December Have now received my refund so thanks to the Rentokil team for finally resolving! Original complaint… Contacted Rentokil 27th November for them to visit and investigate possible rodent issue, they charged me £120 and said somebody would contact me by 1pm, which they didn't. I chased 29th Nov and when I finally got thru and requested a refund, Rentokil said that I would be refunded by Monday, 4 days later, I have not received my refund nor any contact regarding the visit a week later. Chased yesterday and Rentokil said i would be refunded within 3-5 days, that expired today and still no refund. Have asked Credit card company to cancel the transaction. Appalling customer service and arrogant staff who do not resolve issues