NU
Nuffield Health
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poor service
I intended to cancel my gym membership and followed the online process as suggested by the staff at the front desk. However, despite my timely cancellation, I received a call days later informing me that I will be charged for an additional month, resulting in two months of fees for a service I will not use. My decision to leave was concerns about the gym's unhygienic conditions and the closure of the hot tubs, this experience has left me dissatisfied with the overall service and billing practices. its not the procedure - i was told wrong or maybe the staff wasn't bothered to help or cancel - which has costed me extra month of fees which i wont be using!!! not happy