TurnKey Vacation Rentals
View company profile →
"Plumbing scam" on a Turnkey-managed property in Seattle
Rented a property in Seattle for July 24-31, 2021 (at 1750 24th Ave S.) Was informed ten days before occupancy that reservation was being cancelled "to fix a leak", and to expect a refund within 15 days. This appears to be a classic "plumbing scam," and evidently TurnKey is not resistant to it or is overtly willing to manage properties for owners who play this game. Also, what gives with this 15-day refund policy--if someone is going to abuse my planning like this, they at least need to initiate the refund immediately and not take an interest-free loan out on me. Because this booking experience bears the hallmark of a well-established pattern of fraud in the rental industry, this booking has been referred to the credit card fraud department and the travel insurance policy company for further investigation. Never again, TurnKey...never again.