VO
VOXI Mobile
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Just gets worse and worse
I wrote a review yesterday, but my issue is still unresolved, and the handling has been completely unprofessional. After a poorly timed missed call while I was at work, I later received an unrequested temporary password, which was alarming. Chat support dismissed it as “not a big deal” and made me wait 20 minutes for a manager—something that’s happened multiple times, with no resolution. The lack of care and proper procedures is shocking, and there is still no solution, which is why I’m posting again.