Awful customer service and sent a faulty item no reply from the team
Awful customer services. Ordered a pair of sunglasses which cost more than £30 and they arrived faulty. I could’ve got a better pair in primark! The tags had to be removed to try the glasses on as they were in the way. Once I tried the glasses on they felt funny, the. I noticed that the legs of the glasses were completely different sizes. You’ll see from the photo that when I set the glasses down one leg lifts up and the other sits on the ground, same them when they’re on my face they are lobsided. I thought this would be an easy fix I’d return the product but I can’t get a reply, only option they give is to go to a store which is not possible for me!!!