Farnborough Halfords excellent service!
Today at the Farnborough Halfords I was 3rd in the queue to speak with Joe who was managing the spare parts desk. Over the 5 minutes I waited I witnessed him dealing with the two customers in front of me so professionally and with incredible depth of knowledge. By the time he came to me, I was hopeful, and I was not disappointed! He helped me diagnose a warning light on my dash, proposed potential causes, talked me through potential fixes and then guided me on what to buy and how to fix it. Joe is a total legend and must be one of the best employees you have and he did all of this with total humility. I wish every shop had a Joe!