Anchor Law Firm
View company profile →
I haven't had a good experience with…
I haven't had a good experience with Anchor. The reps have been polite, but every time I call, I get a different answer about my account. Currently, I have two creditors remaining on my account. One is in a payoff plan, the other, Barclays, is still pending. I asked for this account to be worked on 18 months ago on Dec 2018. Every time I call about it, the rep gives me a different story. In Feb 2020, I called to make a lump sum to pay it off, and I was told that Barclays is sending it to another creditor and that it could take 30-90 days for a decision. We are over 3 months since that conversation (and many others) and I still don't have an answer. Also, based on the current monthly payments and the additional payments to get creditors pay quicker, I am already $10,000 over what the anchor's contract said I would be paying for the plan. Still awaiting for an answer.