LL
Lloyds Bank Insurance
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Absoloutely shocking in all aspects of…
Absoloutely shocking in all aspects of customer care! This was once a reputable bank putting customers first. Now its shambles, all profit driven. Been struggling with lots lf aspects of the services provided: - telephone banking not letting me get through, hangs up on me everytime - creeping prices for the account benefits, intersts etc - all insurance products are virtually useless as lloyda fights for tooth Nd nail not to pay out on legitimate claims - no empathy and everything takes ages Off to a competitor i go, and my family too.