Neil Ferguson

Neil Ferguson

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Neil Ferguson

SQ

Squirrel Internet Ltd

View company profile →

4 out of 5 stars

Not the smoothest transition

Easy to order the service. However, had to chase for confirmation of install date. Have had to chase for router delivery even though charged for a service I cannot use. Router delivered 3 days after activation date missing the wifi extender (which I am being charged for). Have set up new Zxyel router and ...wired connection is rapid. Wifi is poor, barely quicker than existing Sky 80mb service, only "fast" when within 2 meters of the router and the range is very very short. Equipment not at the expected standard. Will update review once I have given Squirrel the chance to rectify what has been so far a rather bad experience. Hopefully this is just an anomaly. Edit: After calling again, missing kit arrived and also received guidance on setting my own wireless kit up. Speed good.