Lori

Mar 30, 2022

I have applied with this company and…

I have applied with this company and was approved. Then I was told that the home I was requesting was rented during the time my application was being processed (it is still listed as available on their site as well as Zillow). I was told that I could transfer my fee to another property and did so. I have tried to call 3 more times and I have sent an email requesting next step information on proceeding with my application, movie in date, etc. I work for a law firm (listed on my application) and I would hate to have to get any of the attorneys that I work for involved with either getting information or getting a refund of the fees I spent plus due to having my credit run for the process and then not due to the fault of my own, not being able to rent a property. These are all very poor management processes. I have not been able to speak with the "property manager" nor was I given their direct contact information as requested (now twice). I was really looking forward to moving into the property that I found (both of them) This is truly disappointing.