Alinta Energy
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Misleading and deceptive practices
Extremely disappointed with Alinta Energy. The initial discrepancies between the advertised prices and the actual charges were misleading. Then a month after joining, they changed prices, blatantly disregarding their initial rates with a 'too bad, so sad' attitude and terrible customer service! Unhelp and dismissive customer service who had no interest in actually dealing with any concerns about transparency nor fairness. When a company changes their T&C's to disadvantage customers, it's obvious that they care more about profits than anything else. Profits that go overseas to their the wholly owned HK parent. I wouldn’t recommend Alinta Energy to anyone looking for a reliable, honest energy provider. But if you're after a company that hides behind unfair practices and doesn’t care about fairness, they might be the one for you.