Accessories for the Home
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I wanted to share some feedback on my…
I wanted to share some feedback on my recent order, placed on 14th June and delivered on 26th July. The furniture I ordered is beautiful, and I'm really pleased with the quality and price — it was more affordable than anywhere else I looked, which is ultimately why I chose your company. For me, that did make the slightly longer wait feel worthwhile. My only real complaint is the lack of communication during that six-week period. It would have made a big difference to receive a few updates, even just to confirm the order was progressing. I spoke to a lovely lady, a few times called Sam, who was very friendly and helpful, so I know there’s care behind the business — it just didn’t come through consistently in the experience. I’m sharing this in the spirit of helping, because I think a bit more proactive communication would go a long way in building trust and making the experience feel as high-quality as the product. Warm regards,
