Cru Wine
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A worthless returns policy!
Cru Wine’s returns policy is a con. What use is a returns policy which forbids any examination of the item? No use at all, obviously. Today I received the reply below from Cru, after they had tried calling me, presumably to try to get me to change or delete this review; they certainly had no intention of ‘offering a solution’, for their returns policy allows for no solution! As they write, their returns policy is clearly stated on their website and it is worthless because any examination of the wine (even opening the case!) precludes ANY return, for any reason. Cru are not interested in people who enjoy drinking wine, their sole raison d’être is wine investments. Sad.
