Crunch Fitness
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Do NOT I REPEAT DO NOT join this gym
Do NOT I REPEAT DO NOT join this gym! They trick you into a 90 day contract meaning you cannot cancel before the 90 days, this is hidden during registration. The customer service reps have to be the rudest reps I have ever engaged with. I was told I cannot cancel my membership, the rep then kept talking over me, he kept trying to shut me up, he had the rudest tone. I registered for the trial and got tricked into a contract now I have to get an attorney to cancel a GYM MEMBERSHIP? We tried the gym in Lynchburg we visited only twice due to the terrible customer service, the associates at the front desk NEVER ACKNOWLEDGED me, we walked in and were not greeted due to the associates being on their phones or having conversations, the second day we stood at the counter for a minute or so while the two associates sat on there phones. We wanted to give them a chance but just go to planet fitness this gym is a rip off.