Celebrity Cruises
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Luggage charge
My wife and I decided to book a five star cruise so we decided to go with celebrity cruises we booked everything through them the flights as well as the cruise When we arrived at the airport the checking staff said the flights had been booked without out any luggage it was booked as economy light we had to pay a charge of £42 each each way even the man who checked us in couldn't believe it either that the cruise was booked without luggage When we arrived on the ship we told the customer services about our luggage and they were very helpful and said they needed to contact head office they got back to me the next day and said that a lot of people who go on a five star cruise don't take luggage they buy their clothes as go along which is ridiculous why can't they except that they made a mistake when making the booking and reimburse me. I would also like to add that I did send a email to head office to complain but I'm still waiting for a reply typical. If you book a cruise with celebrity book the flights your self to avoid disappointment