UNice Hair
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BUYERS BEWARE- SCAM
BUYERS BEWARE — This company is an absolute scam. I am extremely disappointed and appalled by my experience with UNICE Hair. When I first purchased the hair, the company begged me to leave a good review in exchange for a discount. That should have been my first red flag — reputable companies don’t pressure customers for positive reviews before the product even arrives. Unfortunately, that early sign proved true. Not only did I not receive my purchased and promised package by the estimated date, but when I contacted the company, they admitted the delay was their fault and promised to immediately re-issue the order. I explained that I had a major event and my birthday coming up, and that I urgently needed the hair. They apologized and stated they would compensate me $50 and overnight the replacement shipment. None of those promises were honored. I never received the hair, it was never overnighted, and they continued to provide a bogus tracking number showing the package had never left their warehouse for over two weeks. Because of their dishonesty, I missed my hair appointment, my event, and my birthday preparation entirely. Adding insult to injury, after all the delays, lies, and inconvenience, they then offered me $15 as compensation — on a $250+ purchase. That is not even 10% of the cost and is completely unacceptable. I have since reported this situation to my credit card’s legal team, and I strongly advise others: do NOT purchase from UNICE Hair. This company has proven to be dishonest, unreliable, and deceptive. I have all documentation, including over 24 conversations with their representatives. They repeatedly admitted fault, yet did absolutely nothing to resolve the issue. In my professional field, I work daily with high-end corporations, and I have never encountered customer service this negligent, evasive, and misleading. Save yourself the time, money, and frustration. Buyers, beware — UNICE is not a trustworthy or reputable company.