LE
Leonardo Hotels
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Natalie the brilliant barmaid.
Not so much the company as one particular member of staff, Natalie at the bar, Liverpool. We dropped in for a drink and the poor lass was overwhelmed with customers hence missing my place in the queue. However once she realised her mistake she made the effort to come to us to apologise. Totally needless on her part but very much appreciated. I hope management take this on board and commend her.