Giant Tiger
View company profile →
I am in shock how I was unable to…
I am in shock how I was unable to exchange a plastic SEALED UNOPENED package of briefs to get the right size. I accidentally grabbed the wrong size and the cashier didn't even care. That's our policy. She said to my face I'll call my manager to explain it to you. As the manager was approaching me she already was shaking her head no. Sorry it says on the receipt. I left and said sorry I no longer want to purchase the aprox $80 of stuff in my cart my heart was sunk. Unbelievable for a package of $13 briefs. Most embarrassing experience ever. Have the manager explain due to hygiene. I said I could understand if it was not sealed, there should be an exception to a SEALED product. Do better Giant Tiger. Times are tough financially and customer service at Riverview Giant Tiger NB was disappointing 😞