Celestyal Cruises
View company profile →
Cruise availability unreliable
Very disappointed with the booking process. Contacted them re a particular cruise & was provided with brochure including it. Contacted agent to book as part of a package but they said they couldn’t book the cruise as it wasn’t available. So went back to Celestyal who tell me just 3 days after the previous contact that they’ve updated their brochure & the cruise is now only going to run for 1 date in the whole year, 8 months before the date we wanted! Why not say 3 days before that the cruise wasn’t confirmed & that the brochure was being reviewed. Has completely put me off ever booking any cruise with this company. Clearly unreliable