Jo-Ann Stores
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Rude associates during pandemic
I understand that times can be stressful during the pandemic, but I still deserve to be treated like a person. They do not have an associate at the doors monitoring customers going in as customers are coming out (10 are allowed in the store at a time. This caused issues and apparently there were too many people in the store at once. I had a worker raise their voice at me because I came in when someone came out, just like every other customer was doing before me. They want us to self-monitor, but then get upset over something we have no knowledge of. WE have no idea how many are in the store at once and most of us are trying our best to follow rules and stick to guidelines. That’s impossible when there is no associate helping us. I was not impressed with the way the situation was treated and will likely opt to visit other craft stores in the future where I know I have been treated with kindness.