National Car-rentals
View company profile →
Never Again
Today is my daughters wedding 17/9/23 I was to set of to Newcastle, the vehicle was to be delivered between 10am - 12 pm I’ve called office 3 times before 1.00 pmand nothing has been done on my last call they cut me off This service of yours is disgraceful upon booking you take the money but up on delivering the vehicle no one seems to know what’s happening. I am truly upset with this company and will never be using it again It’s now coming upto 2 months and still no luck with my refund despite several calls and emails It’s coming up to 2 months and my money still has not been returned. Despite several calls and emails I am not getting any kind of response on your end all I’m hearing is the the matter has escalated to another department. I’m sorry to say but frankly I’m sick of hearing same thing over and over again.