DLG LEGAL SERVICES LIMITED
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If i could put zero rating I would.
If i could put zero rating I would. Briefly: I was run into (head on) whilst parked up in December 2022. I suffered whiplash, diagnosed by the hospital. Churchill insurance referred me to DLG to handle the claim. The third party obviously admitted liability. DLG sent me to a doctor (Feb 20230) whose report confirmed whiplash using the words "exceptional" when rating the degree of severity and recovery. Over the two years I have had two handlers, monthly updates are promised, rubbish. Churchill insurance compensated me after I complained to them as a apology (6 month ago) but still no better. The third party insurance even claimed the medical report was not done by a reputable doctor?. I emailed DLG last month explaining how all this was causing my anxiety and stress but still no response. This is why I am writing this review to explain to someone how I feel and to maybe help DLG (because obviously they read reviews ?) recognise how their lack of attention effects people. I am again going to mail DLG and Churchill, then the Ombusdsman. I am unable to receive calls today. I have emailed the handler stating email as a preference. Also can they send attachments in a normal format which can be opened without extra software.